European Customer Management World

Now in its 7th year, The European Customer Management World Conference is unique in bringing together the most inspirational customer-focused and business leadership gurus and 45+ top corporate case studies for practical learning. The event is the largest and most prestigious conference of its kind with over 700 attendees. The 2008 programme features a wealth of learning experiences to ensure that you go back to the office fully inspired and with an army of new ideas to implement.

Here are the keynote speakers on ECMW 2008.

Sir Richard Branson, Founder & Chairman, The Virgin Group 

Stephen Covey, Principles-Based Leadership & Customer Management Guru Fred Reichheld, The World’s Leading Loyalty & Advocacy Expert 

Ken Blanchard, Co-Author of “Raving Fans”, “The One Minute Manager”
& “Leading At A Higher Level” 

Daniel Pink, Acclaimed Business And Customer Trend Analyst & Author 

Professor Gerald Zaltman, Joseph C. Wilson Professor of Business Administration Emeritus, Harvard Business SchoolFor more information on the event please visit http://www.icbi-uk.com/KN2176BC

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