http://blogs.informa.com/ecmw/2008/04/10/cragrats-md-dave-bradley-a-master-class-in-creating-customer-loyalty/ European Customer Management World Blog Thu, 20 Nov 2008 14:20:38 +0000 http://wordpress.org/?v=wordpress-mu-1.2.5 http://blogs.informa.com/ecmw/2008/04/10/cragrats-md-dave-bradley-a-master-class-in-creating-customer-loyalty/#comment-86 Buy » CragRats MD Dave Bradley: A Master Class in Creating Customer Loyalty Thu, 10 Apr 2008 18:15:12 +0000 http://blogs.informa.com/ecmw/2008/04/10/cragrats-md-dave-bradley-a-master-class-in-creating-customer-loyalty/#comment-86 [...] ECMW wrote an interesting post today on CragRats MD Dave Bradley: A Master Class in Creating Customer LoyaltyHere’s a quick excerpt The difference was that Freddie made an effort to get me to engage with his company, the company who made the bike I wanted to buy and with cycling in general. I was hooked…. [...] […] ECMW wrote an interesting post today on CragRats MD Dave Bradley: A Master Class in Creating Customer LoyaltyHere’s a quick excerpt The difference was that Freddie made an effort to get me to engage with his company, the company who made the bike I wanted to buy and with cycling in general. I was hooked…. […]

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